FAQ

Frequently Asked Questions

• Content

• What is Myfin Point media?

Ans: The Myfin Point is the first truly integrated media in Malayalam, with an exclusive focus on business and finance. The Project is the brainchild of MyFin Global Media aimed to educate and empower common people like you in financial planning, investments, stock market, and insurance. You can download the MyFin Point app from the play store and also in the browser (www.myfinpoint.com).

• What is Myfin Point Premium subscription and what do I get with a Premium Subscription?

Ans: Myfin allows its subscribers to read premium content. These contents are locked for normal readers. To unlock such articles, videos and podcast you need to sign up for Myfin premium account. The premium offers unlimited & uninterrupted access to exclusive content handpicked and curated by our editors.

• Why should I subscribe to premium when many contents are generally available for Free?

Ans: More than 3000 learn and earn contents that are exclusively provided for our subscribers. It gives you a fair idea of the market as well as various industries, technology, and a lot more subjects. We also have special sections on top companies and mutual funds.

Exclusive content, features, opinions and comment - hand-picked by our editors, just for you.

Exclusive Content from sections as wide and diverse as Companies, Markets, Personal Finance, Opinion, Analysis, Features, Leisure and a lot more.

Focused Newsletters - These ensure you are on top of each topic that matters. Start your business day with a daily business tip.

Detailed analysis of domestic and International market.

• What if I don't want to become a member? Can I still read some articles for free?

Ans: Yes. Free articles are open to all. You can access free articles and read them at any time. However, it will be limited to exclusive stories and money making tips in free mode.

• IT & System

• Is my subscription restricted to only one device or platform?

Ans: Once subscribed, you will get unlimited access to all the content and services from any device through the browser & Myfin App-(not in App Store)

• On which devices can I access my Myfin Point premium subscription?

Ans: Myfin Point can be accessed from Web and Android OS.

• What are the different payment methods I can opt for?

Ans: We accept credit card, Debit card, UPI, Paytm wallet, Net banking.

• How secure is the payment mechanism/gateway?

Ans: The payment gateway we are using is Razorpay, which is one of the most reliable and secure platforms for online payments.

• I am unable to make payments from outside of India; how can I subscribe to your page?

Ans:In that case, you can directly send the subscription charge to the company account and send the UTR number with ID to our email id (customersupport@myfinglobal.com). Our team will provide you with a password and username for logging into our platform.

• Payment is successful but I cannot access the premium content.

Ans: Please contact our customer support with your payment details and once we check the payment details, we will rectify your problem and will update the details.

• Pricing And Packages

• Is it necessary for me to auto-renew my subscription?

Ans: Yes, It is important that to continue subscription to receive premium contents.

• How do I change my subscription plan?

Ans: Migration from present subscription to another plan is possible at any time. Any subscriber can opt suitable plan anytime. The present subscription will be automatically migrated to it.

• Click to the Subscribe button in the page.

• Choose the plan you want to upgrade to by clicking the subscribe button

• After that you will be redirected to the payment gateway and you can choose your mode of payment

• Once the payment is successful, your plan will be upgraded automatically

• Is there any difference between the various packages you offer?

Ans: Yes, our packages are designed to provide maximum value to the subscriber. One can choose the subscriber plan according to their financial status.

• What are the various packages?

Ans: Our present Subscription Packages are mentioned below:-

06 Months – ₹810

One Year – ₹1350

03 Years – ₹5400

05 Year - ₹9000

• Is that your best rate?

Ans: Yes. It is designed to provide maximum value at affordable rates with offers

06 Months –₹900 with 10% normal offer @ Rs 810

One Year – ₹1800 with 25% subharambh offer @ Rs 1350

03 Years – ₹5400 with 30% special offer @ Rs 5400

05 Year– ₹9000 with 35%Limited period offer @ Rs 9000

• Can I create a customized package with the option I require?

Ans: No. Presently we are not providing any customized packages.

• I am a premium subscriber and I see that you serve advertisements on your platform?

Ans: Yes. Our advertisements are not restricted to premium subscribers, but we only provide very minimal advertising to the premium subscribers.

• I don't live in India. Can I still become a member?

Ans: Yes. Our services are global. Any person outside India can avail our services by registering on website.

• Do I need to create an account to buy a subscription?

Ans: Yes. You have to Sign up and create an account to become a premium member.

• Customer

• Do I need to create a subscription account to buy a subscription?

Ans: Yes, To complete your purchase, you will be asked to register first. You must register with your e-mail address, mobile number, and other basic details.

• Do I need to create a subscription account to buy a subscription?

Ans: Yes, To complete your purchase, you will be asked to register first. You must register with your e-mail address, mobile number, and other basic details

• How to confirm subscription is successful or not?

Ans: Subscribers will receive a mail with subscription id, Invoice.After receiving the confirmation mail sign in with the username and password which you have provided while registering.

• How do I contact customer care for subscription-related inquiries?

Ans: Kindly contact to the +91 871 460 5862 or WhatsApp and also you can send your quires to this mail customersupport@myfinglobal.com

• Do we need to subscribe separately for watching TV Programs and Radio programs?

Ans: Not needed, TV Programs and radio programs are included in the plan.

• Can we get a refund if we cancel the subscription?

Ans: No, According to our policy no refund is possible you can have the privilege to access those subscribed content within the subscription period.

• How can I cancel my subscription?

Ans: Cancellation is simple and can be done at any time, with no questions asked. Send an email with your cancellation request to customersupport@myfinglobal.com from your registered email address.

• How to join as a Business associate?

Ans: If you have several contacts you can earn extra income by joining as a business associate. For this, you need to take an agent code from us and you can add subscribers with your business associate code. You will get an extra income and other exciting packages without any investment, no time limit, and no bose, from this noble profession.

• How do I get an invoice for my subscription?

Ans: You will receive an E-Mail attached with invoice will be sent to your E-Mail ID at the time of registration.